Effective Date: July 17, 2025
Last Updated: July 17, 2025
This Cookie & Tracking Policy explains how Gamu Canada (“we”, “our”, or “us”) uses cookies and similar technologies across our websites, mobile apps, and services.
1. What Are Cookies?
Cookies are small text files stored on your browser or device when you visit a website or use an app. They help remember your preferences, improve user experience, and measure how the platform is used.
We also use similar technologies like:
- Mobile SDK tracking (for apps)
- Local storage (for faster loading)
- Web beacons or pixels (for anonymous tracking)
2. Why We Use Cookies & Tracking
We use cookies and tracking for the following purposes:
a. Essential Cookies (Strictly Necessary)
These are required for the platform to function.
- Login/session tokens
- Order tracking
- Security/authentication
You cannot disable these cookies without breaking basic functionality.
b. Performance & Analytics Cookies
These help us understand how people use Gamu Canada, so we can improve:
- Pages visited
- Time spent in the app
- Crashes or errors
We use trusted third-party analytics tools like:
- Google Analytics
- Firebase Analytics
All data collected is anonymized and aggregated.
c. Functional Cookies
These remember user choices and enhance features.
- Remember preferred language
- Store address or delivery info
- Save last-used store or cart
d. Marketing & Engagement Cookies (Optional)
Used to show personalized messages or promotional content:
- Push notification tracking
- In-app promotions
- Ad performance (if applicable)
We do not use third-party ad networks in Stage 1. If this changes, users will be informed and can manage consent.
3. Managing Your Cookie Preferences
On the Web:
You can control or delete cookies using your browser settings. Each browser is different, but common options include:
- Blocking all cookies
- Deleting cookies when you close the browser
- Allowing only certain sites
Learn more:
https://www.allaboutcookies.org/
Note: Disabling essential cookies may break core features like checkout or login.
On Mobile Apps:
We use mobile tracking tools instead of traditional cookies.
You can limit this by:
- Turning off app tracking (iOS/Android settings)
- Disabling push notifications
- Requesting account deletion via Gamu Support Centre
4. Province-Specific Notes
Quebec (Law 25):
Users in Quebec will see a cookie banner with clear consent options before non-essential cookies are set, in compliance with Law 25.
5. Updates to This Policy
We may update this Cookie & Tracking Policy if our use of technology changes. The latest version will always be available at gamu.co/en-ca/legal/cookies and the app.
6. Contact Us
For questions or requests about your cookie or tracking data:
📧 Gamu Support Centre
📍 Gamu Technologies Inc.
British Columbia, Canada